Mike Isaac at Wired:
After Texas resident Keith Geissler noticed his new Motorola Atrix wasnâ€™t offering the fast â€œ4Gâ€ download and upload speeds that AT&T promised, he filed a complaint to the Better Business Bureau, asking the wireless company to â€œuncapâ€ his data connection.
AT&Tâ€™s response was surprising. While the company assured Geissler it â€œhas not capped the upload speeds on the Atrix,â€ it did admit that the phoneâ€™s HSUPA capability â€” a key feature in increasing upload speeds on the Atrix as well as the new HTC Inspire 4G smartphone â€” will not be enabled until a later date.
AT&T markets the Motorola Atrix and the HTC Inspire 4G as 4G smartphones. The problem is that 4G hasn’t been turned on on AT&T’s network. When will it happen? Some time in April. So what do you call a business tactic that says you’ll get one thing and then delivers something else? Fraud.