Physical Controls

Matt Brian, The Verge:

According to Raj Nair, Ford’s VP of engineering for global product development, owners have complained that its systems make it difficult to switch radio stations or change the volume. As a result, the company will reintroduce physical controls having spent “a lot of time with customers to find out what exactly are the areas that are bothering them.”

I don’t think touch display technology is viable for automotive applications involving the driver. In fact, I think touch displays are dangerous because it forces the driver to take his eyes off the road. Ford is doing the right thing; Tesla should reconsider as well. Physical controls are best, but if that’s not an option, I prefer voice–such as iOS in the Car–over touch.